Shipping & Transit Guarantee

We ship across India and take real care in how every order is packed and delivered.

Packaging

Live products and frozen foods are shipped in specialized, thermally insulated packaging designed to keep them in optimal condition throughout transit.

Delivery Timelines

• Standard shipping: 3-5 business days across India
• Express shipping: 1-2 business days

Orders are typically dispatched within 24 hours of confirmation. Delivery estimates are calculated from the day your order is dispatched, not the day it's placed.

Delays

While we work with reliable courier partners, delivery timelines are estimates and can occasionally be affected by weather, regional logistics disruptions, or courier delays beyond our control. We'll keep you informed if your order is running behind schedule.

Questions?

If you need your order by a specific date, reach out to us before ordering at care@theaquaticshop.com and we'll do our best to help.